Refunds
Simulate refunds to test your integration
Verify that your integration in sandbox is functioning properly by conducting mock refunds that don't involve actual funds.
Even though most of the refunds are initiated by the platform using the Initiate Refund request, there are some scenarios where the refund is not explicitly initiated by the platform. Our sandbox environment allows you to simulate the scenarios described below.
Refund requested by the buyer
See the Refunds initiated by the buyer section for more details.
When a SDD payment is performed, the buyer can ask for a refund directly from his/her bank.
This scenario can be simulated in our sandbox environment using one of the following IBAN numbers:
- DE90500105175336123872
- DE49500105171177235351
We are providing two different IBAN numbers in order to enable testing for both consumer and business bank accounts. Please remember that once an IBAN has been used with a bank account type it cannot be used with the other one.
SDD mandate cancelled by the buyer
See the Refunds initiated by the buyer section for more details.
When a SDD payment is performed, but the buyer already cancelled the mandate from his/her bank.
The scenario can be simulated in our sandbox environment using one of the following IBAN numbers:
- DE43500105174311671537
- DE29500105178141249928
We are providing two different IBAN numbers in order to enable testing for both consumer and business bank accounts. Please remember that once an IBAN has been used with a bank account type it cannot be used with the other one.