Corrective invoices using the dashboard

A single standard invoice can be amended in the dashboard with one of the following options:

• Credit invoices: a partial corrective invoice that does not replace the original standard invoice to refund fully or partially the lines issued. By default, the item amounts are pre-filled with a negative value.
• Corrective invoices: a fully customizable corrective invoice to completely replace or partially amend the original standard invoice to modify any information from the previous one. By default, the items are pre-filled with the same values from the original standard invoice.

Correct standard invoice buttons

Credit invoices

The credit invoice is a partial corrective invoice used to refund fully or partially, only some items, of the original invoice. The items, groups and lines, are pre-filled with the same information but the negative amount, so it can be easily issued without any modification to complete a full refund or removing or adjusting the item quantities to perform a partial refund.

Credit invoice and the pre-filled items to refund

Corrective invoices

Select the type of corrective to issue:

• Complete: fully replace the original invoice. The amounts must be positive values.
• Partial: partial amend of the original invoice, adding or subtracting items. The amounts can be negative values if it is used to discount or refund previous items.

Correct invoice and correction options